Prerequisites

• The Team for the organisation has been set up
• The user has been added to the Team

Accepting the invitation join your Team

To be able to use Echo 2, you must accept the invitation to join you team. You will receive an email
containing a link. This needs to be clicked to confirm your registration.

Clicking this link will take you to admin.lexacom.com where you will be invited to create a password.
This must contain at least one number, one capital letter and a minimum of eight characters.

You will then be prompted to log in. Your username is your email address you were registered with.
After you have logged in to admin.lexacom.com for the first time there will be a section called
‘Pending Invitations’ on the ‘User’ page.

You must click the green tick to accept the invitation to be able to use Echo 2.

Downloading the Echo 2 installer

To download the installer for Echo 2, go to the User tab at the top if you are not on that page already.
Click the Echo for Windows link under My Applications. You can log back in at any time to download
the installer again as necessary.

Installing Echo 2

Run the file to begin in the installation.

Once you have accepted the terms of the licence agreement you will be presented with two options for installation.

• Install just for you does not require administrator rights (unless you have specific IT restrictions in place). This is generally the easiest way for users to install Echo. It will only install it to the Windows profile of the user currently logged in. If another user wishes to use Echo 2 on the same PC, they will also have to download and install it. Likewise, if you move to a different PC you will have to download and install it there as well.

• Install for all users of this machine does require administrator rights. This will install Echo for all users who log into Windows on the PC. This can be useful if there are restrictions in place preventing users from installing it themselves, or if there is a large amount of device-sharing.

If Windows Defender Attempts to block install go to More Info > Run Anyway

You will have a notification when installation is complete.
Click Finish to load the application. Keep Launch Application ticked if you want Echo 2 to open immediately.

See How To Use Echo for instructions on how to log in and use Echo 2 and How To Change Echo Settings to ensure that the correct microphone is selected.

To support the schedule of training sessions, we have recorded training for you to watch any time you like. These sessions cover the same areas addressed in the live training, and allow you to start using Echo as soon as it is installed.

Go to https://admin.lexacom.com/ in a browser such as Chrome, Edge or Firefox and click the
‘Forgotten Password’ button:

You will receive an email with a link to reset your password. Follow the instructions and ensure your password meets all the requirements. Chosen passwords are checked to ensure the most common passwords are not used.

If you have any difficulty with this, please contact our Helpdesk on 01295 236910 option 3.

Lexacom Echo supports a range of commands for utility and to help increase productivity.

Echo 2.5

If you are your organisation’s Echo Team Owner, or have Team Admin permissions, you can add commands for your entire Team. This can be used for adding commands you want all users to have access to. This saves them having to add these commands individually. Each user can still add their own commands as well.

1. Log into admin.lexacom.com
2. If you have the correct permissions, you should be able to view your Team’s Page. If you are taken directly to your personal Echo page, you do not have permissions to manage your Echo team.
3. Click the Team Services section. You will then be able to click Echo Commands in the left column.
   
4. The method for creating Team commands is the same as individual commands. See

• • How To Create a Command – Custom Text Snippet
  • How To Create a Command – Custom Keyboard Shortcut

Each command must have a unique Spoken Phrase. If a Team command has the same Spoken Phrase as a command created by a user, the Team command will take precedence.

Users will need to say ‘update commands’ to Echo before they can be used.

1. Log into admin.lexacom.com – this can be easily reached by clicking the cog on the top left of Echo and choosing ‘Account Administration’
2. Click the Personal Echo Commands button in the left column of the page. You may need to click on the icon in the top right of the page and choose ‘My Account’ for this to be visible. If this option does not appear, press Ctrl + F5 to do a full refresh of the page
3. In the top left, there is a dropdown menu which will initially say ‘Default’. If you wish to create a keyboard shortcut for EMIS Web, SystmOne, or Microsoft Outlook – ensure that the correct option is selected. For all other programs, leave the option on ‘Default’.
4. Click the plus icon on the right to add a new custom command and enter the details.
   • Type: choose Keyboard Shortcut. This should be selected by default
   • Description: this will be displayed in the ‘What can I say?’ menu. It is purely for your reference
   • Spoken Phrase: the word or phrase you will say to activate the command, such as ‘paste that’
   • Actions: allows you to Save or Cancel creating the command

Each command must have a unique Spoken Phrase

1. Click Edit Shortcuts to create the sequence of key presses you want Echo to carry out
2. Click Add Row and then Add. Press the first key you want the command to press.

• • If you want Echo to press multiple keys at the same time, click ‘Add’ and press the next key. In the example below, we have created a command that will first press Ctrl and V simultaneously.
  • To create a sequence of consecutive key presses, click ‘Add row’ and press the next key in the sequence. In the example below, Echo will press Ctrl and V together, and it will then press Enter.

7.Click Save in the lower right corner of the window.

8. Click the Tick under Actions to save the command

Your command will then appear in the list and more commands can be created if needed. When you are done click the Green Save button

You can edit or delete existing commands by clicking the Edit All button next to the Add button

Before you can use new commands, you must switch on the microphone in Echo and say ‘update commands’. Commands will also update when Echo is launched. You can then say the Spoken Phrase you chose, and Echo will execute that command.

Each Text Snippet command is limited to 1,000 characters.

1. Log into admin.lexacom.com – this can be easily reached by clicking the cog on the top left of Echo and choosing ‘Account Administration’
2. Click the Personal Echo Commands button in the left column of the page. You may need to click on the icon in the top right of the page and choose ‘My Account’ for this to be visible. If this option does not appear, press Ctrl + F5 to do a full refresh of the page
3. Text Snippet commands will be available in all programs. Clicking Defaults and choosing EMIS, SystmOne or Outlook will not allow the text snippet command to be saved. Leave this on Defaults.
4. Click the green plus icon on the right to add a new custom command and enter the details.
   • Actions: allows you to Save or Cancel creating the command
   • Type: choose Text Snippet
   • Description: this will be displayed in the ‘What can I say?’ menu. It is purely for your reference
   • Spoken Phrase: the word or phrase you will say to activate the command, such as ‘email signature’

Each command must have a unique Spoken Phrase

5. Click Edit Snippet and enter the text you wish to appear when you say the Spoken Phrase. Text can be written as a single sentence, a paragraph, or on multiple lines.

6. Click Save in the corner of the window. Click the Tick under Actions to save the command
7. Your command will then appear in the list. You can then create more commands if you wish.

When you are done click the tick to Save. You can edit or delete existing commands by clicking the Edit All button next to the Add button.

Before you can use new commands, you must switch on the microphone in Echo and say ‘update commands’. Commands will also update when Echo is launched.